Solution Brief

The Transformation of Central IT in Government

The Challenge

With the widespread adoption of cloud computing by the government, agencies have business units making cloud-based decisions independently of one another. The impact is two-fold. First, hybrid cloud and multi-cloud environments are becoming the norm. Second, decentralized management can compromise the ability of agencies to operate securely and efficiently.1 The challenge becomes how can Central IT transform the way they work with Business Unit IT, in order to be involved in these decisions.

The Transformation of Central IT

Central IT is regaining control by assuming the role of a cloud service broker (CSB). This transformation is not a simple task, and may require IT staff to learn new skills and leverage new toolsets. A critical component of the government CSB role is aligning with the various business units (or bureaus) to implement a shared cloud strategy. Once established, Central IT can offer cloud services and infrastructure from the department or agency level to the business unit level, and ultimately manage the agencies’ entire hybrid or multi-cloud environment. According to Gartner, the key to success for this model is to drive cost transparency and accountability.2

How CloudHealth Can Help

CloudHealth helps organizations worldwide align their cloud initiatives to their business goals. Starting with the development of a CCoE, government organizations can deliver improved services to their citizens by accelerating their migration to the cloud, ensuring effective use of IT funds, and improving operational efficiency. The CloudHealth platform provides complete and secure visibility into cloud resources, enabling agencies to gain financial transparency and have greater engagement with bureaus to make faster and more informed decisions.

Move faster in your cloud migration process

Assess and model your on-premises workloads for migration to the cloud of your choice, based on existing configuration or utilization, and understand the associated total cost of ownership.

Align business context to cloud data

Get granular visibility into your cloud environment by building dynamic business groups to view and analyze your data and drive accountability to bureaus, departments, projects, and applications using chargeback and showback.

Optimize resource cost and utilization

Identify opportunities to eliminate waste with custom rightsizing recommendations and take advantage of cloud provider pricing discounts to reduce operational costs.

Centralize cloud governance

Drive consistent governance best practices throughout your organization by implementing policies that proactively alert stakeholders of violations and automate daily operations.

1 Federal Government Opportunities and Challenges With Business Unit IT Strategies, Rick Holgate, 16 August 2017

2 Gartner Cloud Computing Primer for 2018, David Mitchell Smith, 16 January 2018.