Your Success

Customer Success Services

CloudHealth's Customer Success team has the expertise to work as an extension of your team, ensuring our solutions have a strategic impact on your business.

1. Success Starts at Implementation

With our structured onboarding plan, your organization will be empowered with training resources, technical support, and a dedicated team of onboarding specialists. If you're looking for additional support, CloudhHealth’s professional services team can configure your platform and get you up and running.

2. Work With Our Experts

CloudHealth's professional services team offers consultation, design, and configuration services to ensure your account is built with your organization's needs in mind. Take advantage of ongoing optimization services to help reduce costs and improve resource usage efficiency throughout your cloud environments. Do you have a unique use case? Work with our team to build a custom services plan to help you be successful.

3. Training Aligned to Your Needs

With role-based onboarding courses, ensure members across your organization receive training specific to their platform use-cases. Continue to access our self-paced training curriculum and participate in instructor-led workshops even after onboarding to keep your skills sharp.

4. Ongoing Enablement

Meet regularly with your customer success team to monitor ongoing progress, review challenges and roadblocks, discuss product roadmap and newly released features, and create milestones to track long-term platform success.

Image
Acquia

"As a company grows, CloudHealth is right there with you. The team does a fantastic job of putting recommendations into action."

— JEANNIE FINKS, STRATEGIC & TECHNICAL OPERATIONS DIRECTOR | ACQUIA
Image
PowerSchool

"CloudHealth has always been transparent. When I give feedback, I feel like it's listened to. The CloudHealth team values customer input and takes action instead of just smiling and nodding."

— JOSH ALDRIDGE, PROGRAM MANAGER & CLOUD COMMANDER | POWERSCHOOL
Image
intuit

"The support team is extremely responsive and was one of the key factors in our decision to go with CloudHealth."

— DIETER MATZION, CLOUD ARCHITECT | INTUIT
Image
Change Healthcare

"Anytime we've had questions, support has been seamless and the team has been very responsive."

— BRENT STRONG, MANAGER OF CLOUD ENGINEERING & OPERATIONS | CHANGE HEALTHCARE
Acquia
PowerSchool
intuit
Change Healthcare