The Fast Progression Of The Cloud Customer

Published:
Aug. 7, 2016
3 minute read

The content in this blog is outdated and we cannot reliably say it is still accurate with the speed in which the cloud industry moves. But don’t worry—below are more recent, up-to-date blogs.

 

What Does Cloud Efficiency Mean To You?

The CloudHealth Guide To AWS Cost And Usage Reports

How To Best Manage Cloud Financial Reports

 

The original version of this post was contributed by Mark Tripod, AWS Solutions Architect, and featured on the Blue Chip Tek Blog.

This blog is in response to the CloudHealth Tech series “Evolution and Opportunity: Why Service Providers Should Embrace the Cloud”. Our partner, Blue Chip Tek, shares trends they are seeing in the market, how their customers are evolving, and the way their own business is transforming as a result of increased cloud adoption.

Over the course of the last year and a half, the market has experienced a radical shift in cloud adoption. Amazon Web Services (AWS) is leading the way by providing traditional data center as an accessible on-demand service, and we’ve reached the point where cloud is no longer an emerging trend, but a mainstream solution. Microsoft Azure’s expansion further confirms this new thinking. Cloud services are now considered to be viable, even essential, offerings that allow organizations to move faster and seamlessly adjust to increasing changes in their competitive environment. This shift in attitude is clear in our own customer’s requirements for the services and products Blue Chip Tek offers.

Our foray into the cloud started as a need for Blue Chip Tek to expand its engineering expertise outside the private data center in order to offer cloud services that facilitate hybrid environments. We now have made the transition into providing services to help customers track and report on the recurring use and cost of both on-premises and cloud resources. Customers are looking for help maintaining visibility and control over infrastructure while remaining competitive and keeping up with the speed of innovation. When we look at our fastest scaling customers, this fact is made especially clear. One year ago, typical customer questions centered on design or rightsizing of AWS environments. Although we first saw customers mostly using AWS, we've recently noticed an increase in those using Microsoft Azure. Their requirements have evolved from single project based engagements, into needing on-going assistance managing their scaling environment both across the data center, public clouds, and private clouds. As orchestration and distribution of workloads into serverless and container-based platforms grows, the notion that automated responses to usage patterns and cost profiles start to emerge.

The power of the CloudHealth platform enables us to offer billing consolidation, asset management, and governance so Blue Chip Tek can evolve in tandem with our customer’s needs. In under a year, the expansion of the Blue Chip Tek managed billing service has grown tenfold. This continued expansion of both businesses and service providers will continue, and Blue Chip Tek will be there as an extension of your IT team with the best solutions to meet your business needs.
 

About Mark Tripod

Mark’s career has spanned various roles over the course of the past 18 years; from running cabling for voice and data networks in office buildings to senior leadership of IP network engineering teams and Exodus Communications during the DotCom boom (and bust) and Coupons.com most recently. Sprinkled between those career bookends are periods of desktop support, channel sales engineering for application delivery appliances, field sales engineering supporting tier one clients like Google, eBay, Netflix and Apple; and sales engineering management for content delivery service providers. Having built global IP networks using Cisco and Juniper devices, implementing continuous build and deployment systems for Windows and Linux applications using Agile methodologies, and successfully virtualizing high volume OLTP database systems; Mark understands the fundamental process for innovating to meet the quickly evolving challenges of application service providers today.