5 FAQs About The Azure Expert MSP Audit

Justin Bartinoski
Director of Channel Marketing


Completing a third-party audit is time-consuming and can be challenging, but it is worth it. To become the most trusted Managed Service provider, you need to not only prove your customers are successful but also obtain industry accreditations such as passing the Azure Expert MSP Audit. Not sure where to start? That’s why we gathered the top five questions and answers regarding the Azure Expert MSP Audit to get you off and running.

If you are looking to capitalize on the cloud market opportunity you must demonstrate your real-world success that customers are demanding.

Why do I really need to do the Azure Expert MSP Audit?

With the cloud market rapidly evolving, you must quickly adapt to become a next-generation cloud Managed Service Provider (MSP) in order to outpace the competition. If you are looking to capitalize on the cloud market opportunity you must demonstrate your real-world success that customers are demanding. Passing the audit is a public confirmation that you’re the best to help them every step of their cloud journey, from assessing, migrating, building, deploying, optimizing, and finally efficiently managing.

Why should your customers care if you complete the audit or not?

You can say you’re the best MSP to a new customer, but your competition is saying the same thing. By completing the audit you help your customers identify that you are a highly-capable MSP who has proven that through completing a rigorous third-party audit. This is nothing new to the customer experience, having an independent seal of approval has been helping customers decide who is trustworthy for years. Azure Expert MSPs are more than just resellers, they are a trusted advisor throughout their customers’ cloud adoption lifecycle by helping to properly manage and scale their cloud environments.

What are the prerequisites needed for completing the audit?

Depending on your business, the process can take more than 300 hours of effort, requiring expertise from across your business. According to Microsoft, you must meet the eight basic requirements below to complete the audit:

  1. All partners must have an active Gold Cloud Platform competency.
  2. You must drive at least USD100,000 Azure consumed revenue per month.
  3. You are required to have an active CSP contract in place.
  4. Your offer must be listed in the One Commercial Partner Catalog, AppSource, or Azure Marketplace.
  5. Your business’s Azure MSP offering must be promoted on your website.
  6. At least 15 of your full-time employees must have completed one of three specific Microsoft Certified Professional exams.
  7. You’ll need four Azure customer references, including one public reference with a published case study.
  8. You must have Advanced Support for Partners or Premier Support for Partners covering Azure.

What are resources that can help me prepare for the audit?

Microsoft offers a handy Azure Expert MSP Program Overview as well an audit checklist to get you started. There are also third-party solutions that you can leverage and make a part of your own service delivery stack, which will free up your time so you can focus on building and maintaining your deep Azure expertise. A cloud management solution can be leveraged to automate many of your processes and provide services at a level you would not be able to without having one.

How does CloudHealth help me pass the audit?

The CloudHealth Partner Platform is designed to foster the type of growth and evolution Microsoft is looking for in its partner community. We are closely aligned in helping Microsoft foster next-generation cloud MSPs and encouraging all Azure channel partners to accelerate their plans to undergo the Azure Expert MSP Audit. We make sure our partners are one step ahead—CloudHealth can help close the gap in passing audits from Microsoft and AWS by enabling our partners to demonstrate capabilities across several of the mandatory cost management and governance requirements.